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Bulk Reef Supply Reviews

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Overall Rating

4.0
5 Reviews
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About Bulk Reef Supply

Bulk Reef Supply is a company that specializes in providing products and services for saltwater aquariums. They offer a wide range of products including Auto Top Off, Pharma Calcium Chloride, Pharma Soda Ash, Titanium Heater Element, Premium ROX 0.8 Aquarium Carbon, Bulk GFO Granular Ferric Oxide, Reef Chili Coral Food, Extra Thick Gel Super Glue, Refractometer for Reading Salinity with Calibration Fluid, and Bulk Deionization Resin. They also offer LED Lighting, Reverse Osmosis, Powerheads, Aquariums, and Automation Additives.

In terms of services, they offer Free Economy Shipping on all orders over $49 using a mix of economy shipping methods including USPS First Class Mail, SurePost, Spee-dee Delivery, and UPS Ground. They also offer Fast Flat Rate 1-3 Day Shipping and Flat Rate Frozen Food Shipping. Their customer service representatives are saltwater aquarium owners themselves and are passionate about the hobby, ready to help with any reefing questions.

Bulk Reef Supply Pros & Cons

Pros of Bulk Reef Supply

  • Wide Selection: Offers a broad range of saltwater aquarium supplies, including specialized equipment and accessories.
  • Competitive Pricing: Frequently runs promotions and has a price matching policy for non-MAP items, which can lead to savings.
  • Customer Loyalty Program: The Preferred Reefer program allows customers to earn rewards points for discounts on future purchases.
  • Fast Shipping: Orders are typically processed and shipped quickly, enhancing customer satisfaction.

Cons of Bulk Reef Supply

  • Customer Service Issues: Reports indicate a decline in customer service quality, with some customers experiencing poor communication and unresponsive support.
  • Strict Return Policies: The return policy can be strict, particularly regarding electronics and clearance items, which may deter some buyers.
  • Inconsistent Experiences: Customer experiences vary widely, with some praising the service while others report significant issues, leading to uncertainty about reliability.

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Bulk Reef Supply Customer Reviews (5)

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Johanna Faust
Johanna Faust
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Feb 11, 2023
Tilly Norris
Tilly Norris
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Feb 8, 2023
Berta Trentino
Berta Trentino
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Feb 8, 2023
Rémy Goulet
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Feb 5, 2023
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Feb 5, 2023

Bulk Reef Supply Customer’s Q&A

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Bulk Reef Supply Features and Benefits

Key features and benefits of bulkreefsupply.com:

  • Wide Product Range: Extensive selection of aquarium supplies and equipment.
  • High-Quality Products: Known for offering premium items.
  • Educational Resources: Provides guides and videos to assist customers.
  • Customer Support: Generally positive feedback on customer service.
  • Fast Shipping: Many customers report quick delivery times.
  • User-Friendly Website: Easy to navigate and find products.
  • Loyalty Program: Offers rewards and discounts for frequent shoppers.
  • Community Engagement: Active participation in the aquarium hobbyist community.
  • Innovative Solutions: Continuously evolving to provide new and improved products.
  • Secure Shopping: Ensures safe and secure transactions.

Bulk Reef Supply Pricing

Pricing Information for Bulk Reef Supply

Bulk Reef Supply offers a variety of pricing structures:

  • Wholesale Pricing: Some brands are not eligible for wholesale pricing due to manufacturer restrictions, distribution agreements, and MAP (Minimum Advertised Price) policies. Items already priced at the lowest allowed prices include brands like Abyzz, ATI Light Fixtures, and Red Sea Aquariums.

  • Promotions: Monthly promotions are available on in-stock items, but back orders or rain checks are not permitted. Signing up for bi-weekly sale emails is recommended for updates.

  • Price Matching: Bulk Reef Supply will price-match authorized resellers on non-MAP items. However, exclusions apply to certain products like clearance items and those sold on Amazon or eBay.

  • Clearance Items: A range of clearance items is available at discounted prices, often significantly lower than regular retail prices.

  • Shipping Costs: Orders over $49 qualify for free shipping within the contiguous US. For orders under $49, shipping costs start at $5.99.

For specific product prices and current promotions, visiting the Bulk Reef Supply website is advisable.

About bulkreefsupply.com Payment Method?

BulkReefSupply.com offers several payment options. They accept all major credit cards, PayPal, and also provide financing through Affirm. However, they do not accept checks or money orders as a form of payment. Additionally, they do not accept any type of payment via email or Live Chat. If you are logged in, you will have the option of using points as one of the payment methods. The option to use reward points, as well as your balance and the monetary equivalent of this balance, will be shown to you in the Payment Method area of the checkout. Please note that BulkReefSupply.com will price-match authorized resellers on non-MAP items in most circumstances. When requesting a price match please provide their Customer Service department with a link to the competitor’s site and the item that you would like them to match. They are unable to offer price matching on rock, salt, sand, clearance products, or products on Amazon or eBay. All promotions at Bulk Reef Supply are subject to change and may end at any time, without notice. Products with MAP pricing and Gift cards are excluded from promotions unless otherwise noted. All items sold under a clearance, blowout, or liquidation are final, returns are not allowed on those products.

Bulk Reef Supply FAQs

FAQ

How To Open A Bulk Reef Supply Account?

To open an account on bulkreefsupply.com, follow these steps:

  1. Visit the website: Go to bulkreefsupply.com.
  2. Click on "Create Account": Usually found at the top right corner of the homepage.
  3. Fill in the required information: Provide your name, email address, and password.
  4. Agree to the terms and conditions: Ensure you read and accept the terms and conditions.
  5. Submit the form: Click on the "Create Account" button to complete the process.

Once the account is created, you can start shopping and enjoy the benefits of being a registered user.

FAQ

Bulk Reef Supply Alternatives

Top 10 alternatives to bulkreefsupply.com:

  1. MarineDepot.com: Known for a wide range of aquarium supplies and Equipment.
  2. AquaCave.com: Offers a variety of aquarium products and Accessories.
  3. PremiumAquatics.com: Specializes in high-quality aquarium supplies.
  4. MarineAndReef.com: Provides a comprehensive selection of aquarium equipment and supplies.
  5. SaltwaterAquarium.com: Focuses on saltwater aquarium products and Accessories.
  6. AquariumSpecialty.com: Known for high-end aquarium products and Equipment.
  7. LiveAquaria.com: Offers a wide range of live fish and aquarium supplies.
  8. PetSolutions.com: Provides a variety of pet supplies, including aquarium products.
  9. DrsFosterSmith.com: Known for a wide range of pet supplies, including aquarium products.
  10. ReefSupplies.ca: Specializes in reef aquarium supplies and Equipment.
FAQ

About bulkreefsupply.com Prices and Cost?

Bulk Reef Supply offers a variety of products for reefing. Here are some examples of their offerings and their prices:

  • Pharma Calcium Chloride 1-Gallon Mix (Single Use) is priced at $8.99.
  • Pharma Soda Ash 1 Gallon Mix (Single Use) can be purchased for $10.99.
  • The Titanium Heater Element starts at $64.99.
  • Bulk Premium ROX 0.8 Aquarium Carbon starts at $22.99.
  • BRS Bulk GFO Granular Ferric Oxide starts at $39.68.
  • BRS Reef Chili Coral Food starts at $15.99.
  • A 10 oz. Bottle BRS Extra Thick Gel Super Glue is priced at $33.99.
  • The Refractometer for Reading Salinity with Calibration Fluid is priced at $36.99.
  • Bulk Deionization Resin (Color Changing) starts at $14.99.
  • BRS GFO & Carbon Reactor - Deluxe starts at $99.99.

Please note that there are some items that Bulk Reef Supply is unable to discount or provide bonus points on due to manufacturer minimum advertised price (MAP) rules and other restrictions. These items are already priced at the lowest price allowed. Bulk Reef Supply accepts all major credit cards, PayPal, and financing through Affirm. They do not accept checks or money orders as a form of payment. They do not accept any type of payment via email or Live Chat. Promotional pricing is valid for in-stock items only. They cannot take back orders or rain checks for items that are out of stock. All promotions at Bulk Reef Supply are subject to change and may end at any time, without notice. Products with MAP pricing and Gift cards are excluded from promotions unless otherwise noted. All items sold under a clearance, blowout, or liquidation are final, returns are not allowed on those products. They do offer coupon codes now and then for special occasions. Coupon codes cannot be combined with other offers, cannot be redeemed for cash or gift cards, and are limited to one use per customer for in-stock items only.

FAQ

What is the return policy of Bulk Reef Supply?

The return policy of Bulk Reef Supply is as follows:

  • Risk-Free 365 Day Returns: They accept returns of most new products in their original packaging within 365 days of the original purchase for a full refund. If you placed your order in the last 60 days, you can choose between a refund to your original form of payment or Reward Points. If it's over 60 days, they'll issue your refund in the form of Reward Points.
  • Unused but Open Items: If you changed your mind about a product after opening the box and it's still unused, they can accept a return and offer a refund minus a 10% restocking fee, as long as the item was purchased from their website within the last 30 days, is unused, and has never touched water.
  • Drop-Shipped Items: Dry goods drop-shipped via normal shipping methods will be accepted for return to Bulk Reef Supply. The item must be new and unused with all original packaging and shipped back to Bulk Reef Supply at your expense. Upon receipt of the drop-shipped item at BRS, they will inspect the item's condition and process a refund minus a 20% restocking fee.
  • Non-Returnable Items: Some exclusions apply. Drop-shipped items, frozen foods, live goods, and items sold under clearance are not eligible for return to Bulk Reef Supply. Items that have been used or show exposure to water are not eligible for return.

Please note that all items sent back to Bulk Reef Supply need a Return Merchandise Authorization number (RMA) supplied by BRS. To get an RMA number and return instructions, please contact them directly.

FAQ

How do I contact customer service at Bulk Reef Supply?

You can contact the customer service at Bulk Reef Supply in the following ways:

  • Phone: You can call them at 763-432-9691. Their phone service hours are from 8am - 6pm CST from Monday to Thursday, and from 9am - 4pm CST on Friday.
  • Email: You can send them an email at Support@bulkreefsupply.com. They will get back to you shortly.
  • Chat: You can chat with them from 9am - 5pm CST from Monday to Thursday, and from 9am - 4pm CST on Friday.
  • Address: Their physical address is 6325 Sandburg Rd Ste 200, Golden Valley, MN, 55427.

Please note that these details might have changed, so it's always a good idea to check their official website for the most up-to-date information..

FAQ

About bulkreefsupply.com Popular Products and Services?

Bulk Reef Supply is a company that provides a variety of products and services for reefing. They offer saltwater aquarium supplies for reef tanks. Some of their popular products include the Original Auto Top Off, Pharma Calcium Chloride 1-Gallon Mix, Pharma Soda Ash 1 Gallon Mix, Titanium Heater Element, Bulk Premium ROX 0.8 Aquarium Carbon, BRS Bulk GFO Granular Ferric Oxide, BRS Reef Chili Coral Food, BRS Extra Thick Gel Super Glue, Refractometer for Reading Salinity with Calibration Fluid, and Bulk Deionization Resin (Color Changing). They also offer BRS GFO & Carbon Reactor - Deluxe. In addition to these products, they also feature top saltwater aquarium equipment brands. Their goal is to make reefing fun and easy, and they provide expert reefing knowledge along with their quality products. From saltwater tanks with clownfish and anemones to full-blown reef tanks, Bulk Reef Supply aims to cover all your reefing needs.

FAQ

bulkreefsupply.com Return Policy?

Bulk Reef Supply offers a Risk-Free 365 Day Returns policy. All items sent back to Bulk Reef Supply need a Return Merchandise Authorization number (RMA) supplied by BRS. They accept returns of most new products in their original packaging within 365 days of the original purchase for a full refund. If you placed your order in the last 60 days, you can choose between a refund to your original form of payment or Reward Points. Over 60 days, they'll issue your refund in the form of Reward Points. Some exclusions apply. Drop-shipped items, frozen foods, live goods, and items sold under clearance are not eligible for return. If you changed your mind about a product after opening the box and it's still unused, they can accept a return and offer a refund minus a 10% restocking fee, as long as the item was purchased from their website within the last 30 days, is unused, and has never touched water.

In terms of shipping, every order over $49 ships free using a mix of economy shipping methods including USPS First Class Mail, SurePost, Spee-dee Delivery, and UPS Ground. Your order will arrive within 2-7 days, depending on your proximity to Minneapolis, MN. This offer is only available in the 48 contiguous US. Frozen foods and post office boxes do not qualify for free shipping. Packages will be shipped with the most economical method. Packages under a pound are likely to be shipped first class mail, 1-7 pounds surepost and over 7 pounds UPS ground. They also offer Fast Flat Rate 1-3 Day Shipping. Orders over $49 can upgrade to this for only $3.99, regardless of weight or dimensions. Orders under $49 can upgrade to 1-3 day Fast Flat Rate Shipping for $7.99. This offer is only available to the 48 contiguous US, dropships, and post office boxes do not qualify for upgraded shipping. If your order is under $49, shipping is only $5.99 and will use a mix of USPS First Class Mail, SurePost, Spee-dee Delivery, and UPS Ground. Your order will arrive within 2-7 days, depending on your proximity to Minneapolis, MN. If you need it faster, orders under $49 can upgrade to 1-3 day Fast Flat Rate Shipping for $7.99. This offer is only available in the 48 contiguous US. Frozen foods and post office boxes do not qualify for free shipping. Packages will be shipped with the most economical method. Packages under a pound are likely to be shipped first class mail, 1-7 pounds surepost and over 7 pounds UPS ground. Some exclusions may apply. They also offer FLAT RATE shipping on all frozen foods. From 1 blister pack to 100 flat packs, shipping to any destination in the 48 contiguous US shipping is only $29.99. At this time they are unable to ship any frozen food to Canada, Alaska, Hawaii, or any US territories. They ship frozen food orders Monday through Wednesday with expedited delivery to ensure safe arrival and freshness.

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